Joy App

The Messages inbox: an overview

How to reply to a client and tidy your inbox

What clients see, and how they reply to you

How to send a message to several clients at once

Choosing a channel: SMS, WhatsApp or email

Sending a WhatsApp message, and what the 24-hour rule means

Setting your out-of-office auto-reply

Sonja Gebhardt

The shared Messages inbox: replying to clients, templates and bulk sending

Messages

How to create and use a message template

Admin-only: creating message templates and switching automations on and off

Templates & automations

Create a custom design with text, images, and links

thejoyapp.com

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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