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The MYCaW® Wellbeing Framework

Please see this guide if you would like to find out more information about the partnership between Joy and MYCaW®.

Support at Joy avatar
Written by Support at Joy
Updated over a week ago

📌 Note: The MYCaW® framework requires a agreement which we cannot directly provide, MYCaW® must let us know you have this framework.

📍 This article includes:

  • How to access the MYCaW® Wellbeing Questionnaire on Joy

  • What is the MYCaW® Framework?

  • How to complete a MYCaW® Wellbeing Framework

  • How to complete a follow-up MYCaW®wellbeing framework


How to access the MYCaW® Wellbeing Questionnaire on Joy

To allow the MYCaW® questionnaire to be accessed through Joy there are a few actions to take:

  1. You will first need an agreement with MYCaW®, please contact [email protected] to arrange this agreement

  2. MYCaW® will email the Joy team to let us know that the agreement is in place for your organisation

  3. Joy can then enable access on Joy to the MYCaW® questionnaire


What is the MYCaW® Framework?

💡 MYCaW® is an individualised questionnaire designed for evaluating holistic and personalised approaches to supporting people.

Initial form:

An individual writes down the thing that most concerns them, that they want help with, in a box. MYCaW® can record two main concerns in total. The concerns are rated for severity using a simple numerical Likert scale and a person’s wellbeing is also scored

Follow-up:

The original concerns are rescored, and wellbeing is rescored. Two further questions ask if anything else important is happening in a person’s life and what has been most important about the service received.


How to complete a MYCaW® Wellbeing Framework

  1. Select the patient 🧑 you would like to complete an assessment for

  2. Select the ‘Wellbeing’ tab ❤️

  3. Select ‘Add’ a MYCaW® wellbeing tracker 👇 on the right-hand side of the wellbeing page

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  4. Select the method you would like to complete the framework

    • If email or text is selected, the patient will receive a notification to fill out the MYCaW® questionnaire, it will automatically update once they have completed the framework

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  5. Select ‘Save’ ✅ once the assessment is complete or you have sent the assessment to your patient

  6. Once the patient has completed this assessment either in person, via email or text the wellbeing page will be automatically updated with the baseline scores

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  7. You have now sucessfully used the MYCaW®wellbeing framework! 🎉


How to complete a follow-up MYCaW®wellbeing framework

  1. Select the patient 🧑 you would like to complete a follow-up assessment for

  2. Select the ‘Wellbeing’ tab ❤️

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  3. Select 'Track' 👇 next to the initial MYCaW® questionnaire that was completed

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  4. Choose the method of completion

    • If email or text is selected, the patient will receive a notification to fill out the framework. It will automatically update once they have completed the assessment.

  5. Select ‘Save’ once the assessment is complete or you have sent the assessment to your patient

  6. You can now see how your patient has improved since the last assessment! 🎉

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