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How do I merge multiple practices?

If you would like to merge practices that refer to Joy, in case of any duplicates, this guide below shows you how!

Written by Sonja Gebhardt
  1. Go to the ‘Dashboard’
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  2. Go to the 'Inbound Referrals' tab and scroll down 🖱️ to 'Referrals by GP Surgeries’
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  3. Select ‘Remove duplicates’ 👇 in the top right-hand corner
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4. Select the practices you would like to merge into one
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5. Click ‘Continue’ 👇
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6. Enter a new name for the practice then select ‘Merge now’ 👇
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7. Select ‘Yes, merge’ ✅
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8. Repeat this step for the ‘GP Surgeries’ if needed
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9. You have now merged the practices! 🎉

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