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How do I merge multiple practices?

If you would like to merge practices that refer to Joy, in case of any duplicates, this guide below shows you how!

Support at Joy avatar
Written by Support at Joy
Updated over a week ago
  1. Go to the ā€˜Dashboardā€™
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  2. Go to the 'Inbound Referrals' tab and scroll down šŸ–±ļø to 'Referrals by GP Surgeriesā€™
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  3. Select ā€˜Remove duplicatesā€™ šŸ‘‡ in the top right-hand corner
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4. Select the practices you would like to merge into one
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Capture-Nov-02-2023-04-56-40-7037-PM

5. Click ā€˜Continueā€™ šŸ‘‡
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6. Enter a new name for the practice then select ā€˜Merge nowā€™ šŸ‘‡
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Capture-Nov-02-2023-04-57-19-6452-PM

7. Select ā€˜Yes, mergeā€™ āœ…
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8. Repeat this step for the ā€˜GP Surgeriesā€™ if needed
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9. You have now merged the practices! šŸŽ‰

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