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How do I check who accepted/declined a referral?
How do I check who accepted/declined a referral?

This short guide shows you how to check which Joy user accepted or declined a referral in Joy.

Support at Joy avatar
Written by Support at Joy
Updated over a week ago
  1. On the left-hand menu, click on 'Inbound Referrals' πŸ‘‡
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  2. Click on the 'Past Referrals' πŸ‘‡ tab, this will show a list of all inbound referrals, ordered by date by default
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  3. On the right-hand side of the screen, find the referral πŸ” you would like to review or search for it in the top right-hand corner , click the three dots πŸ‘‡ in the row next that referral
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  4. From the options that appear, click 'View Referral' πŸ‘€, this will open detailed information about the referral
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  5. From here, you'll be able to see who accepted or declined the referral, along with the date and time
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6. You now can view who accepted or declined a referral and when this occurred! πŸŽ‰


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