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How do I check who accepted/declined a referral?

This short guide shows you how to check which Joy user accepted or declined a referral in Joy.

Written by Sonja Gebhardt
  1. On the left-hand menu, click on 'Inbound Referrals' 👇

  2. Click on the 'Past Referrals' 👇 tab, this will show a list of all inbound referrals, ordered by date by default

  3. On the right-hand side of the screen, find the referral 🔍 you would like to review or search for it in the top right-hand corner , click the three dots 👇 in the row next that referral

  4. From the options that appear, click 'View Referral' 👀, this will open detailed information about the referral

  5. From here, you'll be able to see who accepted or declined the referral, along with the date and time

6. You now can view who accepted or declined a referral and when this occurred! 🎉

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