These guides show you how to use the Inbound Referrals tab on the case management system.
How do I edit my service and referral form on Joy?
How do I check who accepted/declined a referral?
How do I change the status of a referral from ‘Declined’ to ‘Accepted’?
How can I prioritise clients from inbound referrals or on the client page?
How to respond to a referral within the Case Management Software
How to change the status of an expired referral