Click on ‘Inbound Referrals’ 👇
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In the column second from the right, you will see ‘Priority’ where next to each patient’s name there is a flag

Click the flag and select low, medium, or high, 🚩 this will assign priority to patients before you have accepted or declined the referral
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You can also select the priority when the referral is open (to accept or decline it)
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Low, medium or high will show by clicking on the flag in the top right-hand corner
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You can then select the corresponding status for the client depending on their priority, you can also leave it blank (grey) if you do not triage patients
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Accepting the referral will update the patient’s triage status to the priority level you selected
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You can see the client triage status on the client's page after you click on the patient's name under the far-right profile tab, under client status
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You now have successfully learned how to update the priority level of your patient's status! 🎉

Click on 'Clients' and click on the 3 dots 👇 next to the patient you would like to change the priority level
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