Joy App

📌 Note: Whenever this pop-up is displayed in SystmOne it must be approved otherwise the integration will not work (pressing “block” or “not now” will disable the integration ☹️)

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Go to ‘Setup’ 👇 in SystmOne

Select ‘Staff &amp; Organisation Setup' 👇

Select ‘Mobile Working &amp; Integration’ 👇

Once here, you should see 3 files that say ‘Waiting for Approval’, ‘Approved’ and ‘Blocked’

Click on the ‘Blocked’ 👇 file

Right-click to open the options and then click ‘Approve Device’ 👇

There will be a final popup that will come up. Please press ‘Yes’ 👇

Well done, you have successfully approved Joy on SystmOne! 🎉

1. Go to ‘Setup’ 👇 in SystmOne
 
2. Select ‘Staff &amp; Organisation Setup' 👇
 
3. Select ‘Mobile Working &amp; Integration’ 👇
 
4. Select ‘Device Manager’ 👇
 
 
 
5. Once here, you should see 3 files that say ‘Waiting for Approval’, ‘Approved’ and ‘Blocked’
 
6. Click on the ‘Blocked’ 👇 file
 
7. Select the Joy record
 
8. Right-click to open the options and then click ‘Approve Device’ 👇
 
 
 
9. There will be a final popup that will come up. Please press ‘Yes’ 👇
 
 
 
10. Well done, you have successfully approved Joy on SystmOne! 🎉

📌 Note: Please tell everyone using this computer to press approve if the following popup is displayed - otherwise it will be blocked again! 🤦‍♀️ (the pop-up will be displayed once for each person that uses SystmOne on this PC) ​

To ensure that Joy can connect to SystmOne, you will need to make sure that Joy is an approved piece of software.

Unblocking Joy on SystmOne

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Unblocking Joy on SystmOne

Step-by-step guide

Video Walkthrough