Error message 1
Error message 2
SystmOne: file back failed, error - No Patient found for NHSNumber [1234567890]
This error means that the patient cannot be found inside SystmOne.
It has multiple causes:
The patient NHS number does not exactly match what is inside SystmOne
✔️ Solution: Double-check that the NHS number is correct and try again, if you don’t have the correct NHS number you can remove it and try again. You can find the NHS number within SystmOne and on the client page under their 'Profile'
The wrong clinical integration has been selected e.g. you are trying to use the wrong GP practice
✔️ Solution: Double-check you are using the correct integration and try again
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