Joy App

This article will walk you through what this error looks like, and how to fix it based on potential issues you could be encountering.

Error Message 1 - Connection error due to time expiration

This article outlines what to do if you receive this error message and how to fix it.

This article shows you what a file back error looks like and why it could be potentially happening.

This article will show you how to fix this error message, should it appear.

This article will walk you through what this error message looks like, why it is happening, and how to resolve it.

This article will walk you through what this error message looks like, and how to resolve it.

This error only happens when you’re adding to a patient’s medical record.

This error likely arises out of an EMIS set up error.

This error message arises out of an EMIS connection error, this usually means that the NACS code is incorrect.

This error message usually arises from an EMIS set-up error, this means that the credentials stored to open the Joy Portal are incorrect.

This collection provides detailed explanations and solutions for common error messages encountered on the Joy platform. 

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