Joy App

✔️ Solution: Follow the steps below.

Select 'Update connections details' 👇

Please edit your Organisation’s NACS code aka your EMIS organisation ID (displayed at the very top of the window). ⚠️ This is not your ODS code ⚠️

If it continues to fail please delete the connection by pressing the 3 dots and create a new connection using these details: ✍️

- Name: Your GP surgery name
- NACS code: Your EMIS code
- Username: APIUSER
- Password: Monday123

1. Click on the 3 dots 👇 
 Capture-Oct-17-2023-09-40-04-0818-AM
 
2. Select 'Update connections details' 👇 
3. Please edit your Organisation’s NACS code aka your EMIS organisation ID (displayed at the very top of the window). ⚠️ This is not your ODS code ⚠️ 
 Capture-Oct-17-2023-09-41-26-7443-AM
 
4. Then select 'Connect' 👇 
5. If it continues to fail please delete the connection by pressing the 3 dots and create a new connection using these details: ✍️
 - Name: Your GP surgery name
 - NACS code: Your EMIS code
 - Username: APIUSER
 - Password: Monday123

This error message arises out of an EMIS connection error, this usually means that the NACS code is incorrect.

Error Message: Access Denied

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The error will look like this: