Click on the 👇 client's name from the client list
Use the blue drop-down button on the Case to select the appropriate status for the case you are working with
You have now changed the client status! 🎉
’Client cases’ allow different health and wellbeing professionals to work on separate cases within a single client. You can change the status of a client within a client on Joy.

Written by Support at Joy
Updated over a week ago