Go to the āMy organisationā page of the case management system
āClick on the three dots next to your name š
ā
3. Select Edit Email/SMS signature (as shown below) š
ā
4. Edit and personalise your signature for both email and SMS āļø in the pop-up that appears (email signature at the top and SMS at the bottom)
ā
5. Click 'Save' ā
and the signature will appear on all of your SMS and email communications on Joy
ā
6. You now have a custom sign off for your client communications! š