Go to the ‘My organisation’ page of the case management system
Click on the three dots next to your name 👇
3. Select Edit Email/SMS signature (as shown below) 👇
4. Edit and personalise your signature for both email and SMS ✍️ in the pop-up that appears (email signature at the top and SMS at the bottom)
5. Click 'Save' ✅ and the signature will appear on all of your SMS and email communications on Joy
6. You now have a custom sign off for your client communications! 🎉