Joy App

This knowledge base article will take you through how to use the automation tool on the Joy platform.

How to use the automation feature

This page will show you how to edit permissions within your organization, this gives them varying levels of power to change and edit.

This article will take you through how to add your SystmOne username on Joy.

This article walks you through how to claim your Joy account provided it has already been set up.

If you would like to merge practices that refer to Joy, in case of any duplicates, this guide below shows you how!

Users can edit their email and SMS signatures and all their emails/texts to clients will have that custom signature by default!

If you would like to change the name of your organisation or the name of your SMS display name this guide will show you how.

To ensure that the S1 appointment book is connected to the Joy calendar you follow the simple steps outlined in this guide.

This guide will show you how to easily turn on your EMIS appointment book within Joy.

As an added layer of security you can add multi-factor authentication (MFA) to the Joy CMS!

Follow these steps if you would like to edit your email address on Joy!

Follow these steps if you would like to suspend a user in your organisation, this is helpful if you no longer want them to have Joy access.

To add a new staff member to your organisation, simply follow this guide!

If you need to reset your password for any reason, please follow these steps.

Add your job title so it will be added to the signature of the emails and texts that you send to clients.

Here’s how to add, suspend, and delete users in your Joy Case Management system to manage the users in your organisaton.

Integration allows you to send appointments created in Joy into the GP appointment book and events scheduled inside the GP appointment book.

This article will show you how to change the actions each user type can perform within Joy Case Management.

These guides walk you through the My Organisation tab which allows you to manage organisation-wide decisions and staff members within the Joy CMS.

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