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How do I turn on multi-factor authentication?

As an added layer of security you can add multi-factor authentication (MFA) to the Joy CMS!

Written by Sonja Gebhardt

📌 Note: This will turn on MFA for your whole organisation so ensure that you would like for everyone to use it!


1. Go to the 'My organisation' tab

2. Select 'Settings' ⚙️ directly next to the name of your organisation

3. Ensure that the toggle for multi-factor authentication is switched on and this will mean when logging into Joy there will be an extra security step to access your account

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4. Select 'Save' ✅ and the changes will be updated

5. You have now added MFA to your Joy organisation! 🎉

💡 Hint: If you would like to turn it off, you simply need to follow the same steps and toggle MFA off, then select 'Save'.

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