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How do I Send Multiple Follow-up Wellbeing Trackers at Once?
How do I Send Multiple Follow-up Wellbeing Trackers at Once?

You can select and send multiple follow-up trackers to a patient in a single action, either via text or email.

Support at Joy avatar
Written by Support at Joy
Updated over a week ago

📌 Note: You can only send multiple wellbeing trackers via email or text. If you would like to complete them in person with the client, you need to create multiple (one after the other) within Joy and fill them out as you normally would in succession.

  1. Go to your ‘Client’ page of the case management system

  2. Select the name of the client 👇 who you would like to send the wellbeing tracker(s) to

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3. Go to the ‘Wellbeing’ tab

4. Select the blue ‘Request follow-ups’ 👇 in the middle of the page

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5. A pop-up will open with your options, select whether you would like to send them to the client via email 📧 or text 📲

6. Select which wellbeing frameworks you would like to send to the patient as follow-ups, by simply clicking on them (here is where you select multiple)

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7. Click ‘Send’ 📩

8. Your client will receive the follow-up wellbeing trackers to complete which will appear on the 'Wellbeing' tab

9. You have now sent multiple wellbeing follow-ups to your client! 🎉

💡 Key Benefits:

  • Time-efficient: eliminates the need to send well-being trackers one by one.

  • Patient engagement: streamlined assessments can improve patient involvement

  • Enhanced tracking: easily monitor well-being aspects of a patient's health and progress

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