Also on this page: Understanding average annual GP appointments data.
How to discharge a client
Select the client 🧑 you would like to discharge by selecting their name on the 'Clients' tab
Head over to the ‘Profile’ tab
Under ‘Client status’ select ‘Edit’ 👇
Click ‘Active’ 👇 and scroll down in the drop-down menu to find ‘Discharged - successful’ (or - other, or - no show as appropriate), then click on it 👇
Select ‘Save’ ✅
You can then write in any comments on the discharge ✍️, and you can enter their star rating of the service
If you would like to send this back to the clinical record tick the 'Save to clinical record' box ☑️ shown below
You will then be given an option to add a SNOMED code along with the discharged action, if you would like to do this click 'Add SNOMED Codes' 👇 as show below and search for the code you would like to add:
Choose the codes you would like to add by searching for them, and ticking the tick box next to them ☑️, then select 'Add' 👇
Click 'Save' ✅
You have successfully discharged a client! 🎉
Understanding average annual GP appointments data
📖 Learning: Once a client has been referred to Joy, Joy counts the number of GP appointments the client has had in the previous 6-months based on clinical system data. Following discharge, Joy will count the number of GP appointments the client has in the next 6-months. These can be compared to understand how social prescribing has reduced the amount of GP appointments needed!
This information will automatically show up, so sit back and relax!
Video Walkthrough