Go to the 'Clients' page of the case management system
Select the client π§ whom you want to move to another member of the staff by clicking on their name
Select the 'Profile' tab π under the client
Click 'Edit' under the 'Client status' π box on the right-hand side of the page
You can then select a different member of staff to assign this patient, you can also select multiple staff members so the patient will appear in both of their caseloads by selecting them on the tick box
Click 'Save' β
You have now changed the staff member assigned to this client! π
How to transfer a patient to another staff member
Follow this guide to transfer a patient to another member of your team.

Written by Support at Joy
Updated yesterday