Go to the 'Clients' tab
Select the client you would like to update the signpost status by clicking on their name š§
Click on the 'Services' tab š under that client's page
Click on the status š of the referral or signpost (shown here as 'awaiting response')
Select the relevant status š that you would like to update it to
You have now updated the status of your signpost or external referral! š
How to update the status of a signpost or referral made outside of Joy on the services tab
Follow this guide to manually update the status of a signpost or a manual referral when you find out if the patient has attended.
Written by Sonja Gebhardt