How to update the status of a signpost or referral made outside of Joy on the services tab

Go to the 'Clients' tab

Select the client you would like to update the signpost status by clicking on their name 🧑

Click on the 'Services' tab 👇 under that client's page

Click on the status 👇 of the referral or signpost (shown here as 'awaiting response')

Select the relevant status 👇 that you would like to update it to

You have now updated the status of your signpost or external referral! 🎉