Go to the 'Clients' tab

Select the client you would like to update the signpost status by clicking on their name 🧑

Click on the 'Services' tab 👇 under that client's page

Click on the status 👇 of the referral or signpost (shown here as 'awaiting response')

Select the relevant status 👇 that you would like to update it to

You have now updated the status of your signpost or external referral! 🎉