In the windows search, search 'run' 🔍

In the pop-up box search '%programdata%/JoyConnect'

Select 'Ok' 👇

Copy the logs from both 'patch-log' and 'Update' by clicking to open them up 👇, and copying the text within

Send them over to [email protected] via email 📧

You have now successfully found the installation log file! 🎉