In the windows search, type '%localappdata%' 🔍
Open the file folder that appears
Search and select the folder named 'JoyConnect' 👇
Select 'Logs' 👇
Open the most recently updated version 👇 of the logs based on the date modified
Copy the logs and send them over to [email protected] 📧
You have now found the log file for JoyConnect! 🎉
How do I find the log file for JoyConnect?
Please follow this guide if the Joy Support team has asked you to provide the log file from this device for JoyConnect.
Written by Support at Joy
Updated over 2 weeks ago