In the windows search, search 'run' π
In the pop up box search 'appdata%' π
Select 'App Data' π
Select 'Local' π
Select 'JoyConnect' π
Select 'Logs' π
Open the most recently updated version π of the logs based on the date modified
Copy the logs and send them over to [email protected] π§
You have now found the log file for JoyConnect! π
Please follow this guide if the Joy Support team has asked you to provide the log file from this device for JoyConnect.

Written by Support at Joy
Updated this week