📍 This article includes:
📌 Note: Please have your EMIS username and password ready. You will need admin rights to install this software.
Completing this install will add the JoyConnect software onto the machine. This will need to be installed on every machine that would like to use JoyConnect to make referrals.
Once you have completed the 3 parts of this guide please send the 'practice staff guide for a central IT rollout of JoyConnect' to any staff members who may be connecting/signposting patients to local services e.g.
GPs and clinicians who may signpost a patient to support during a consultation
Admins Staff handling appointment requests
ARRS roles such as Social prescribers/health coaches/care coordinators
Part One: Creating Joy as a user in EMIS
The first step of this installation guide is to create a new Joy user within EMIS. Once that has been created, you’ll just need to give this new account access to the Joy Partner API.
Video guide
Select the EMIS Ball in the top corner
Click on “Configuration” 👇
Click “Organisation Configuration” 👇
4. Click “Users” 👇
5. Click “Add” 👇
6. Select “Add New User” 👇
7. Add the following details: ✍️
First name: Joy
Last name: App
Email: support@thejoyapp.com
Username: Pungo - please note if says username already taken please try using 'Pungo1'
Password: enter any password
8. Untick the box that says “user must change password”
9. Click “Next” 👇
10. This should open up to the ‘Role’ tab
11. Add the following details: ✍️
Roles: General Medical Practitioner
Tick “yes” for “Consulter”
User Mnemonic – JC. Please note this does not matter, if it is taken, choose anything else (or change it to JOY instead of JC)
Prescriptions: none
Relationship: Associated
Contract start date: Today’s date
12. Click “Next” 👇
13. Please select User Role profiles and Confirm Joy is assigned to “Clinical Practitioner Access Role” 👇
14. Click the search icon 🔍, then use the search box top left to add the following RBAC codes ✍️. You will only need to search the codes:
B0380 - Perform Detailed Health Record
B8029 - Managed Detailed Records
B0820 - View Patient Demographics
B0370 - View Summary Health Record
ESC01 - View System Configuration
B0062 - Local System Administration
B1700 - Local System Configuration
B0835 - Manage Patient Demographics
B0360 - View Detailed Health Records
B0560
15. Once you can see the correct code in the window below, double click to add it to the selected list 👇👇 in the bottom pane
16. When you have selected all the codes, please click “OK” 👇 and then save the user
17. Congratulations! You have completed the first step of this implementation! 🎉
Now, it’s time to give this account (and all social prescribers) access to Joy.
Part Two: Giving EMIS users access to Joy
Video guide
Click the EMIS ball 👇
Choose “System Tools” 👇
Choose “EMAS Manager” 👇
4. Choose "Partner API" 👇 from the bottom left
5. Find and then select "Joy" 👇 from the list
6. Press “Activate application” 👇 and double-check it is activated, Joy will have a green tick beside the name once it’s been activated
7. Make sure "Joy" is selected
8. Click “Edit Users” 👇
9. Click on "User" 👇 to alphabetise the list
10. Find the names below and tick the box next ☑️ to them and enter the password ✍️ Monday123:
If the box is already ticked there is nothing you need to action for that person.
“App, Joy”
“Partner, API” with username APIUSER
And any other staff who may be connecting/signposting patients to local services e.g.
GPs and clinicians who may signpost a patient to support during a consultation
Admins Staff handling appointment requests
ARRS roles such as Social prescribers/health coaches/care coordinators
Please don’t untick any users who are already ticked.
11. Click 'OK' 👇
12. Click “Log in Access” 👇
13. Click on "User" 👇 to alphabetise the list
14. Find the names:
“App, Joy”
“Partner, API” with username APIUSER
And any other staff who may be connecting/signposting patients to local services e.g.
GPs and clinicians who may signpost a patient to support during a consultation
Admins Staff handling appointment requests
ARRS roles such as Social prescribers/health coaches/care coordinators
Please don’t untick any users who are already ticked.
15. Tick both boxes for “auto” ☑️ and “allow login” ☑️
Please don’t untick any users who are already ticked
16. Click “OK” 👇
17. Please log out and log back into EMIS for all changes to take effect
18. You have now completed the second step! 🎉
❗ IMPORTANT: Once complete please send this email to our support team.