Practice managers: How to configure EMIS for your upgrade to JoyConnect

📌 Note: Only for EMIS practices already using Joy software.

Part 1: Update user EMAS permissions

4. Choose "Partner API" 👇 from the bottom left

5. Find and then select "Joy" 👇 from the list

6. Click “Edit Users” 👇

7. Click on "User" 👇 to alphabetize the list

8. Find the name of any staff who may be connecting/signposting patients to local services e.g.

This includes:

Please don’t untick any users who are already ticked.

9. Tick the box next to their name ☑️

10. Click "OK" 👇

11. Click “Log in Access” 👇

12. Click on "User" 👇 to alphabetise the list

13. Find the name of any staff who may be connecting/signposting patients to local services e.g.

This includes:

Please don’t untick any users who are already ticked.

14. Tick both boxes for “auto” ☑️ and “allow login” ☑️

Please don’t untick any users who are already ticked.

15. Click “OK" 👇

16. You have now updated the EMAS permissions correctly! 🎉

You will need to deactivate and then reactivate the Joy Partner API before continuing with the JoyConnect install.

Click on Partner API, find Joy in the list and click 'Deactivate application' 👇

2. Find 'Joy' in the list on the Partner API again and click 'reactivate' 👇

3. You should now see green ticks ✔️ under the service message details for Joy

4. Please log out and log back into EMIS for all changes to take effect

5. You have now reactivated the partner API! 🎉

📌 Note: Once complete please send this email to our support team.

1. Make sure you have send the above email to our support team. Here is the link: email

2. Await confirmation from Joy and your IT team that JoyConnect has been installed

3. Book in a Joy training workshop for yourself and/or any staff that will use JoyConnect for social prescribing referrals