Open up SystmOne
Open up the patient record of a dummy patient with an NHS number or real patient on SystmOne
Joy is bundled with an auto-updater and we would recommend downloading and installing an older version to validate that the automated patch process is working - download version a.
Latest Version. (installation will update to this)
Please click on the installed file 👇
Click 'Yes' 👇 on the pop-up window stating 'Do you want to allow this app to make changes to your device?'
6. Click 'Install' 👇 on the JoyConnect setup window
If you cannot see this window please look at the bottom of your screen for this icon:
If you click this icon it will open the window.
7. Once installation is successful click 'Close' 👇 on this window
8. Click 'Approve' 👇 on the device approval window that will appear
Note: If you have more than one instance of SystmOne open this approval window will appear on the first one that you opened.
9. Enter the name of your device ✍️ and click 'Ok' 👇
Note: This name is not important and can be left as the default name, it may take a few minutes for the JoyConnect account creation window to appear.
10. Enter an email and password ✍️ into the JoyConnect window, select the tickbox to agree and then click 'Create Account' 👇
Note: this password must be 8 characters long with one uppercase letter, one lowercase letter, and a number. This can be different from your SystmOne login credentials.
11. The JoyConnect widget should appear and you should see a JoyConnect icon on your taskbar at the bottom of your screen
If this widget does not appear please wait a couple of minutes and check for a pink conversation box in the toolbar at the bottom of your screen. Click on this icon.
12. To move the JoyConnect widget you can drag it around
13. To open up JoyConnect click the '+' symbol 👇 next to Joy
14. You should now be able to use JoyConnect! 🎉
Introducing JoyConnect