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SystmOne Part 2: Practice staff guide for a central IT rollout of JoyConnect

Please follow this guide if you are at a GP practice using SystmOne and a central IT team is installing JoyConnect on your computer.

Support at Joy avatar
Written by Support at Joy
Updated this week

1. Please Click 'Approve' πŸ‘‡ on the device approval window that will appear

S1 flow JC 5

πŸ“Œ Note: if you have more than one instance of SystmOne open this approval window will appear on the first one that you opened.

2. Enter the name of your device ✍️ and click 'Ok' πŸ‘‡

S1 JC Flow 6

πŸ“Œ Note: this name is not important and can be left as the default name. It may take a few minutes for the JoyConnect account creation window to appear

You should see a JoyConnect icon on your taskbar at the bottom of your screen.

3. The JoyConnect widget should appear

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If this widget does not appear please wait a couple of minutes and check for a pink conversation box in the toolbar at the bottom of your screen, click on this icon

jc widget

4. To move the JoyConnect widget you can drag it around

5. To open up JoyConnect click the '+' symbol next to Joy

6. JoyConnect should now be installed on your device! πŸŽ‰

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