📌 Note: Completing this install will add the JoyConnect software onto the machine. This will need to be installed on every machine that would like to use JoyConnect to make referrals.
📍 This page includes:
How to install JoyConnect on to your device
How to activate JoyConnect on your device
A video introducing JoyConnect
How to install JoyConnect on to your device
📌 Note: You will need admin rights to install this software.
Open up the client record of a 'dummy' patient 👇 with an NHS number or 'real' patient on EMIS
Joy is bundled with an auto-updater and we would recommend downloading and installing an older version to validate that the automated patch process is working - download the linked version (a.)
Latest Version (installation will update to this)
Please click on the installed file 👇
Click 'Yes' 👇 on the pop-up window stating 'Do you want to allow this app to make changes to your device?'
5. Click 'download' 👇 on the file
6. Using the arrow in the top right-hand corner of your screen, click on the downloaded file 👇 to open it
7. You will need to click 'Install' 👇 when this window appears
If you cannot see this window please look at the bottom of your screen for this icon:
If you click this icon it will open the window.
You will see the below screen when JoyConnect is installing:
8. Once installation is successful click 'Close' 👇 on this window
Please Install .net (if required)
If you don't have .net installed it will prompt you to install .net
If you do have .net installed skip this step
Once this is finished installing you will have to restart JoyConnect
How to Activate JoyConnect
1. Enter your EMIS username and password on the activation window ✍️
This will appear automatically - if not, look for JoyConnect in your taskbar or ask your practice manager.
2. The JoyConnect widget will appear on your screen
Note: You may need to wait a minute for the icon to appear. If you still cannot see the icon after a few minutes, check or expand your taskbar - the JoyConnect application may be minimised there.
JoyConnect widget icon - on screen
JoyConnect taskbar icon
This is what the widget will look like on screen:
3. Click the '+' symbol 👇 to open JoyConnect
4. You can now use JoyConnect! 🎉
Video introducing JoyConnect