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How can I signpost more than one service to a patient at once on JoyConnect?
How can I signpost more than one service to a patient at once on JoyConnect?

Follow this guide if you would like to signpost more than one service to a patient at one time from within JoyConnect.

Support at Joy avatar
Written by Support at Joy
Updated yesterday
  1. Open up a patient πŸ§‘ you would like to signpost a service to, on either SystmOne or EMIS

  2. Open up JoyConnect by clicking the '+' button πŸ‘‡ next to 'Joy'

  3. Click 'signpost' πŸ‘‡ under the service that you would like to signpost to this patient

  4. Alternatively, you can select the service to open it up and view some more information including key statistics and then scroll to the bottom of the services information and click 'signpost' πŸ‘‡

  5. Underneath the first service you have selected to signpost, is a button labeled 'Add service' πŸ‘‡

  6. If you click this button it will allow you to search for the name of the service πŸ” you would like to signpost from your saved services, you can add as many services as you wish to the signpost

  7. The patient's email address will be pre-filled so you don't have to fill that out

  8. The system will generate a message to the patient with the details of this service, this message is editable ✍️

    There is an option here to click a tickbox to send automated reminders to the patient and the tickbox to add a SNOMED code back onto the clinical system will be automatically selected. β˜‘οΈ
    ​

  9. Click 'Signpost now' πŸ‘‡

  10. Click 'Done' or 'View Signpost' πŸ‘‡ to view the details of this signpost

  11. You have now signposted a service to a patient using JoyConnect!


Video Walkthrough

Please note that the video below will show the JoyConnect widget on SystmOne however the process and JoyConnect widget will look identical on EMIS as well.

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