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How do I signpost a service to a patient on JoyConnect?

How do I signpost a service to a patient on JoyConnect?

Follow these steps to signpost a service to a patient using JoyConnect.

Support at Joy avatar
Written by Support at Joy
Updated over a week ago
  1. Open up a patient πŸ§‘ you would like to signpost a service to, on either SystmOne or EMIS

  2. Open up JoyConnect by clicking the '+' button πŸ‘‡ next to 'Joy'

3. Click 'Signpost' πŸ‘‡ under the service that you would like to signpost to this patient

Alternatively, you can select the service to open it up and view some more information including key statistics

4. Scroll to the bottom of the services information and click 'Signpost' πŸ‘‡

  • The system will generate a message to the patient with the details of this service. This message is editable.

  • There is an option here to click a tickbox to send automated reminders to the patient and the tickbox to add a SNOMED code back onto the clinical system will be automatically selected β˜‘οΈ

5. Click 'Signpost now' πŸ‘‡

6. Click 'Done' or 'View Signpost' πŸ‘‡ to view the details of this signpost

7. You have now signposted a service to a patient using JoyConnect! πŸŽ‰


Video Walkthrough

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