What does it look like when someone declines a referral?

If the 👨‍🦰 service provider chooses decline referral, they will see:

Once the service provider has declined the referral, the 👩‍🦳 referrer will get this email:

When the 👩‍🦳 referrer clicks ‘view message’ they will see:

This is how it will look on the 👩‍🦳 client's profile in the Joy Case Management Software (if the referrer uses the CMS):

This is how it will look on the ‘Outbound referrals’ tab on the Marketplace for the 👩‍🦳referrer:

This is how it will look on the 'Inbound referrals' tab on the marketplace for the 👨‍🦰 service provider: