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What does it look like when a service provider messages a referrer?
What does it look like when a service provider messages a referrer?

Service providers can message the referrer (and vice versa), the messages will look like those shown below.

Support at Joy avatar
Written by Support at Joy
Updated this week

If the 👨‍🦰 service provider chooses ‘send a message’ and type a message to the referrer, the referrer will receive this email:

Capture-Nov-07-2023-02-17-16-5827-PM


When the 👩‍🦳 referrer clicks ‘view message’ they will see this:

Capture-Nov-07-2023-02-19-03-4021-PM

They can then write a response which can again be viewed from within the Marketplace!

The 👩‍🦳 referrer will also receive it via their Marketplace inbox, which is accessed by hovering over their initial and selecting inbox, which will show the number of unread messages.

From here, they can select the message title to view the message chain.

From this chain, 👩‍🦳 the referrer and 👨‍🦰 service provider can respond.

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