If the service provider chooses accept referral they will see:

The referrer will receive this email:

When the referrer selects ‘view message’ they will see:

This is how it will appear on the clients profile on Joy:

This is how the referrer can view any ‘Outbound referrals’ on the Marketplace:

If the service provider chooses decline referral, they will see:

Once the service provider has declined the referral, the referrer will get this email:

When the referrer clicks ‘view message’ they will see:

This is how it will look on the clients profile in Joy:

This is how it will look on the ‘Outbound referrals’ tab on the Marketplace:

If the service provider chooses ‘send a message’ and type a message to the referrer, the referrer will receive this email:

When the referrer clicks ‘view message’ they will see this: