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How do I close (and reopen) my listing?

If you find you’d like to close your listing temporarily, as you’re at capacity, please follow these steps.

Written by Sonja Gebhardt
Updated over a year ago
  1. Please log-in to Joy via services.thejoyapp.com

  2. Hover over the grey circle 👇 in the top right– this will reveal a menu, choose 'My listings' 👇

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  3. Click on the name of the service 👇 you would like to close referrals to (this will open the listing page)

  4. Select ‘Close listing’ 🔒 (the lock icon) from the options on the right-hand side of the page

  5. Your listing is now closed and will say 'Listing is closed', and you will not receive any new referrals! 🎉

💡 Hint: To re-open your listing, follow the same steps, and instead select 'Reopen listing' 🔓.

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