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How do I close (and reopen) my listing?
How do I close (and reopen) my listing?

If you find you’d like to close your listing temporarily, as you’re at capacity, please follow these steps.

Support at Joy avatar
Written by Support at Joy
Updated today
  1. Please log-in to Joy via services.thejoyapp.com

  2. Hover over the grey circle 👇 in the top right– this will reveal a menu, choose 'My listings' 👇

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  3. Click on the name of the service 👇 you would like to close referrals to (this will open the listing page)

  4. Select ‘Close listing’ 🔒 (the lock icon) from the options on the right-hand side of the page

  5. Your listing is now closed and will say 'Listing is closed', and you will not receive any new referrals! 🎉

💡 Hint: To re-open your listing, follow the same steps, and instead select 'Reopen listing' 🔓.

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