Skip to main content
All CollectionsMarketplace
How to use the Joy Marketplace as an Individual and Make a Self-Referral
How to use the Joy Marketplace as an Individual and Make a Self-Referral

This article walks you through how to use the marketplace as an individual, and how to make a self-referral to a service.

Support at Joy avatar
Written by Support at Joy
Updated this week

πŸ“Œ Note: If the referral button has 'Professional referrals only' you cannot self-refer to this service, you will need to be referred by your GP or another professional involved in your care.

  1. Search for the service πŸ” you would like to refer yourself into (using the search bar to filter by keyword and distance, and using the filters below to select by service category, distance, and additional needs)

  2. You then need to select the service by clicking 'Refer Now' πŸ‘‡ on the page (or you can select the listing by clicking on it for additional information, and then select refer now from the right-hand side of the page)

  3. You then need to ensure you have selected 'I am signing up for myself' πŸ‘‡

  4. Ensure you meet the service access criteria and if you do tick the box confirming this β˜‘οΈ

  5. Fill out your information ✍️ into the referral form that appears, including a brief history

  6. Read and tick the consent boxes β˜‘οΈ for Joy to share your information, and for the service provider to contact you

  7. Select 'Submit' πŸ‘‡

  8. You have now successfully sent a self-referral on Joy! Your referral should be responded to within 30 days. πŸŽ‰

Did this answer your question?