Select the Client π§ you would like to make the referral for by selecting their name on the 'Client Cases' tab
βGo to the Active case you are working with
Go to the 'Services' tab under their name
βSelect the 'Referr' π button which will take you to the Joy Marketplace
Use the 'search by keyword' π to search for appropriate services for referral
βSpecify the location where you require the service to be available
βOptionally, you can narrow down your search by selecting relevant categories, and remember to click 'apply filter' to confirm
βFind the service that you would like to refer the patient to, click on the service to find out more details or just directly click 'Refer now'π
βEnsure that 'I am referring someone else' is selected
βSelect the tick to confirm that you have checked the service access criteria βοΈ
βFill in your relationship with the client e.g. service provider
Search the client's name π, choose a client for whom you have saved details in your service, and their details will auto-populate the form
βSelect the reasons for the referral π
Tick the two boxes consent boxes βοΈ, ensuring you have the relevant consent
Click 'Submit' π
βYou have made an onward referral. π
How do I make a referral through the Joy marketplace?
The Joy marketplace should be your first call for making referrals, so here we show you how to easily do this!
Written by Sonja Gebhardt
Updated over a month ago







