Select the Client ๐ง you would like to make the referral for by selecting their name on the 'Client Cases' tab
โGo to the Active case you are working with
Go to the 'Services' tab under their name
โSelect the 'Referr' ๐ button which will take you to the Joy Marketplace
Use the 'search by keyword' ๐ to search for appropriate services for referral
โSpecify the location where you require the service to be available
โOptionally, you can narrow down your search by selecting relevant categories, and remember to click 'apply filter' to confirm
โFind the service that you would like to refer the patient to, click on the service to find out more details or just directly click 'Refer now'๐
โEnsure that 'I am referring someone else' is selected
โSelect the tick to confirm that you have checked the service access criteria โ๏ธ
โFill in your relationship with the client e.g. service provider
Search the client's name ๐, choose a client for whom you have saved details in your service, and their details will auto-populate the form
โSelect the reasons for the referral ๐
Tick the two boxes consent boxes โ๏ธ, ensuring you have the relevant consent
Click 'Submit' ๐
โYou have made an onward referral. ๐
How do I make a referral through the Joy marketplace?
The Joy marketplace should be your first call for making referrals, so here we show you how to easily do this!
Written by Sonja Gebhardt








