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↪️ Outcomes Tab

This article outlines the outcomes tab on the dashboard.

Support at Joy avatar
Written by Support at Joy
Updated over 2 weeks ago

🛠️ These articles include high-priority cards and their logic. If you notice a card you use is missing, please be assured we are working our way through them.

How do I find the Outcomes dashboard tab?

  1. Open up the Case management system at case.thejoyapp.com

  2. Select the 'Dashboard' tab 👇 on the left-hand side

  3. Select the 'Outcomes' tab 👇 from the options under the dashboard heading

  4. You should now be able to view your data! 🎉


Cards Breakdown

Outcomes - MYCaW Severity of Concerns or Problems

📖 Learning: This card finds all the wellbeing tracker records relevant to the MYCaW framework, filtering by trackers tagged to cases that are attached to clients within the viewing organisation. It filters for well-being trackers created within the date range selected. There is no filter applied for only clients created within the same date range.

We then separate the trackers by baseline and follow-up records. For each concern, we find the average score across all of the baseline records for all clients. This is the average baseline. We then do the same for each concern for the follow up records.

The average change is simply calculated by subtracting the average follow-up value from the average baseline value.

The number of clients is calculated by finding the number of distinct client IDs across all of the relevant records.


Outcomes - MYCaW Change in Wellbeing

📖 Learning: This card finds all the wellbeing tracker records relevant to the MYCaW framework, filtering by trackers tagged to cases that are attached to clients within the viewing organisation. It filters for wellbeing trackers created within the date range selected. There is no filter applied for only clients created within the same date range.

We then separate the trackers by baseline and follow-up records. We find the average wellbeing score across all of the baseline records for all clients. This is the average baseline. We then do the same for the wellbeing score for the follow-up records.

The average change is simply calculated by subtracting the average follow up value from the average baseline value.

The number of clients is calculated by finding the number of distinct client IDs across all of the relevant records.

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