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Case Management training: learn at your own pace

Getting started with the Joy case management system, at your own pace.

Written by Sonja Gebhardt

Everything you need to get started with the Joy case management system (CMS).

What you can learn

  • Viewing and processing inbound referrals

  • Finding your clients and managing your caseload

  • Logging consultations and interactions with clients

  • Tracking wellbeing and outcomes

  • Onward referring and signposting

  • How to discharge your clients

Learn at your own pace

We are not running scheduled training sessions at the moment. Everything you need is in our guides, which you can work through whenever suits you and share with your team: support.thejoyapp.com.

If you have a question, or would like feedback on how your team is using Joy, email [email protected] and we will help you by email.

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