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How do I change a booking reminder?

Please see the step-by-step guide below regarding changing a booking and updating a booking reminder!

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Written by Support at Joy
Updated this week

πŸ“ŒNote: To change a booking reminder for a new time and date, you must first update the booking to a new time or date. If you simply want to edit the text of the reminder you just need to find the appointment and select 'Edit' next to the booking reminder.

1. When you need to change an appointment, please navigate to the 'Calendar' πŸ“…and click on the appointment πŸ‘‡ to open the sidebar

2. In the sidebar under 'Details' click on the 'Edit' πŸ‘‡ button to change the calendar date and time

3. Click on the 'Save' button βœ… to update the new date and time selected

4. Scroll down to the booking reminder and click on the 'Edit' πŸ‘‡ button then click on the 'Remove' πŸ—‘οΈ option

5. Close this booking and scroll to the new appointment created (when you updated the time and date)

6. Click on the new booking πŸ‘‡ to open the sidebar

7. Scroll down to the booking reminder and click on the plus sign and then click on 'Save' βœ…

8. Congratulations you have now updated the reminder to show the new booking details! πŸŽ‰

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