Joy App

Please see the step-by-step guide below regarding changing a booking and updating a booking reminder!

How do I change a booking reminder?

This article walks you through how the calendar works, and the various features you can use!

Understanding the Calendar

The calendar feature has been created for you to easily schedule your client appointments to better manage your capacity.

How do I delete an appointment from my calendar?

There are two ways to create an appointment Via the ‘Calendar’ tab or Via the ‘Client Records’ tab. The below guide walks you through how to do both.

How do I create a client appointment?

If you would like to cancel an appointment in your calendar simply follow the steps in this help guide.

How do I cancel an appointment?

This article will walk you through how to reschedule an appointment, in the event a client does not show up for their appointment.

How do I reschedule a cancelled appointment?

Viewing or editing your colleague’s calendars is super helpful if they are away or sick.

How do I view or edit my colleague’s calendar?

Here you can see how to manage appointments, marking them as attended, no show, or cancelled.

How do I manage appointment statuses?

This allows you to send appointments in Joy into the GP appointment book and import events scheduled inside EMIS appointment book into Joy.

How to use the EMIS calendar integration

The New Integrated calendar on Joy Case Management has been released. Find out how to use it!

How to use the new integrated calendar

How to setup SystmOne to integrate with the Joy Calendar

Setting up my calendar with SystmOne

Sonja Gebhardt

The calendar allows you to create appointments and track them within Joy, these articles walk you through how to use all of its features.

📅 Using the Joy Calendar

Create a custom design with text, images, and links

thejoyapp.com

Find answers and get help from Intercom Support and Community Experts

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