Go to the 'Calendar' tab 📅
Select the appointment 👇 you would like to cancel from the calendar
Select the ‘…’ button in the top right-hand corner of the sidebar that opens
Select ‘Cancel’ 👇
A premade message will pop up for you to inform your client the appointment has been cancelled
If you would like to text this to them instead, select the ‘Email’ button and click ‘Text message’
Select ‘Cancel now’ to send the message or select ‘Cancel without message’ 👇if you would not like to send a message to your client
You have now cancelled the appointment! 🎉
If you would like to cancel an appointment in your calendar simply follow the steps in this help guide.

Written by Support at Joy
Updated this week