For Practice Managers or users with EMAS Permission
Please update the following permissions to allow for calendar sync between Joy and EMIS:
Step 1:
Click on the EMIS ball - Configuration - Organisation Configuration
Step 2:
Click on the search button in the toolbar and find the user APP, Joy
Step 3:
When opening the user Joy, select Role and tick Appointment Session Holder as Yes and Patient Facing Services Booking as All Appointments. Click OK to save.
Step 4:
Click on the EMIS ball - System Tools - EMAS manager
Step 5:
Click on Partner API in the left bottom block and scroll down to Joy. When you click on Joy the Service Details for GetSlotForSessionV2 should have a green tick next to it.
If this is not the case please deactive and activate the Joy user which will then update the Service details to green tick.
You have now updated the appointment integration with Joy.