We’re excited to share the latest improvements and new features now available in Joy. This update focuses on stability, usability, and preparing the way for bigger things ahead.
Platform Release Notes
📅 Release Date: 27 September 2025
🔖 Version: 02
🐛 Fixes & Tweaks
Enhanced overall system stability with new safeguards.
Updated the Cases feature: the Notification Centre now alerts you when assigning a new staff member.
On the CMS Dashboard, the “Download Services” option now displays the number of onward referrals and signposts made.
🚀 New Features & Enhancements
Phase 1 of our New Marketplace is here!!! Click here!
JoyConnect: SystmOne users can now turn off a computer used as a connection to file back.
Cases: Referral details per case can now be viewed instantly with a single click.
⚠ Security Boost
To keep your data safe, a 90-minute inactivity timeout has been added. If you’re not actively working in Joy CMS, you’ll be automatically logged out.
📅 What’s Next?
Over the next two weeks, our focus will be preparing to roll out a brand-new Joy Cases feature for all clients. See a sneak peak of what it looks like JoyCases