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Case Management System Upgrade Nov 2025

The Case Management System is being upgraded on 3rd November 2025

A
Written by Alessandro Carrozzo
Updated this week

The upgrade includes:

  • Features to help you to manage re-referrals

  • Better management of clients who are working with multiple team members

  • Improvements to the reliability and clarity of data

  • A cleaner and more intuitive user interface

To help you to transition smoothly to the new interface we have created this short training video:
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You can also click on any of the links below to register for a 30-minute training webinar:

Date

Time

Host

Link

Thursday, 16 Oct

14:00 - 14:30

Courtney

Tuesday, 28 Oct

09:00 - 09:30

Courtney

Friday, 31 Oct

12:15 - 12:45

Jo

Tuesday, 4 Nov

12:00 - 12:30

Ji

Wednesday, 5 Nov

10:00 - 10:30

Sonja

Friday, 7 Nov

11:00 - 11:30

Sonja

As you get started with the new interface and small changes to workflows, you may find these guides helpful.
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If you need any further help, please contact our team via [email protected]
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