The Case Management System is being upgraded on 3rd November 2025. The upgrade includes:
Features to help you to manage re-referrals
Better management of clients who are working with multiple team members
Improvements to the reliability and clarity of data
A cleaner and more intuitive user interface
💡 To help you to transition smoothly to the new interface we have created this short training video: Cases Overview
💡 As you get started with the new interface and small changes to workflows you may find these guides helpful.
💡 We are also holding webinars for you to have a closer look, please register on one of these training sessions.
If you need any further help please contact our team via [email protected]