Joy App

This guide shows you how to check if you have any data that is waiting to send back, and thus hasn't send back to the clinical record.

How can I retry sending information back to the Clinical Record, and check it is filing back?

When a staff member's records are not filing properly, check their clinical system login is correct to ensure this isn't causing an issue.

How to check if a staff member is connected to the clinical system

This guide will show new users how to make sure they are connected to the clinical system, so they can send notes back.

How to connect new user to EMIS clinical system

When data is added to the clinical system via Joy, it will look slightly different than if you added them directly into the system.

What do notes look like inside the Clinical System?

This guide explains how Joy filebacks work and how case management notes appear in SystmOne.

Improving Joy Writebacks to SystmOne

When you have written a note or received an email/text from a client, this guide will show you how to send this back to the clinical system

How to save a note back to the clinical system?

Sonja Gebhardt

This section provides guidance on integrating and using Clinical Systems within the Case Management System. Learn how to access, update, and manage clinical data to support effective case handling and patient care.

🏥 Clinical Systems

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thejoyapp.com

Find answers and get help from Intercom Support and Community Experts

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