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How to connect new user to the clinical system
How to connect new user to the clinical system

This guide will show new users how to make sure they are connected to the clinical system, so they can send notes back.

Support at Joy avatar
Written by Support at Joy
Updated over a week ago

To check your clinical system login, you need to: Click on 'My Organisation'
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  1. Click on the small 3 dots πŸ‘‡ to the far right of your name (shown above)
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  2. Press 'Edit clinical system login' πŸ‘‡
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  3. Make sure you have green ticks next to each integration (as shown below) βœ…
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βœ… If you do not have green ticks next to each integration you will need to add in your details. It is a good idea to ask a colleague for help when doing this, as the passwords are usually the same.

Your username will usually be:

  • Your EMIS username for the GP surgery you are logging into

or:

  • JOYCONNECT or Pungo or APIUSER

The password will be: Monday123

Please note these are case-sensitive.

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