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Our Most Viewed Help Articles
Joy Training Sessions

Sign up for Joy training sessions on a topic of your choice.

1 author3 articles
JoyConnect

This collection offers help and advice on how to install, and use JoyConnect.

1 author27 articles
Case Management System

This collection offers step by step guides and best practices for navigating the Case Management System.

1 author115 articles
Dashboard

These guides walk you through how to use the dashboard within the Joy Case Management software.

1 author7 articles
WorkWell

Initial walk through guide for users from WorkWell

1 author1 article
Marketplace

The marketplace is Joy's directory of local and national services, these guides walk you through how to use it as a service provider and as a user.

1 author28 articles
Product Improvements & Updates

This section includes our release notes on the Joy product suite.

1 author3 articles
Joy GP App - Joy Heart

These guides provide help and support for our product the Joy GP App or Heart (not to be confused with JoyConnect).

1 author5 articles
JoyConnect Universal

Joy Connect Universal is currently a closed pilot, only follow these guides if you have been told to.

1 author4 articles
Joy Error Messages

This collection provides detailed explanations and solutions for common error messages encountered on the Joy platform.

1 author10 articles
Resources

This folder provides general resources to support you

1 author3 articles
News

This section provides the latest news from us at Joy.

1 author3 articles
FAQ's

All frequently asked questions for JoyConnect, Case Management System and Marketplace

1 author1 article